Our Standards

Integrity, independence and professional duty — the foundations of a firm that has served London and the South East since 1896.

How we work

Professional standards that protect your property interests

Unlike many managing agents, we are Chartered Surveyors regulated by the Royal Institution of Chartered Surveyors (RICS). That means independent oversight of how we work - including how client money is held - and the ability to deal with building defects, major works, leasehold matters, valuations and landlord and tenant issues in-house.

Whether you own a single property or an extensive portfolio, you can be confident your building is looked after by an experienced team with a proven track record stretching back more than a century.

B Bailey offices on Cranbrook Road, Ilford
What guides us

Three commitments behind every instruction

We act with integrity for freeholders, RMCs, landlords and residents - putting professional duty ahead of short-term gain.

Highest quality professionals

Our team combines Chartered Surveyor expertise with hands-on property management - so you deal with people who understand both the technical and the practical.

  • Qualified Chartered Surveyors within the firm
  • Experienced property and block managers
  • Clear communication and regular reporting
  • Local knowledge of London and the South East
  • Support for freeholders, RMCs, landlords and investors

Ethical practice

We hold monies properly, treat landlords, leaseholders and tenants fairly, and manage conflicts of interest openly.

  • RICS-regulated firm with client money protection
  • Transparent fees and service charge accounting
  • Fair treatment of tenants, leaseholders and landlords
  • Conflicts of interest managed openly
  • Compliance with legislation and codes of practice

Independence that lasts

As an independent family firm, we answer to our clients - not to corporate targets. That continuity is the foundation of trust that has defined Bailey’s since Ben Bailey founded the practice.

  • Four generations of stewardship
  • Same Cranbrook Road community since 1896
  • In-house surveying and management advice
  • Practical, straightforward counsel
  • Long-term relationships over transactions
RICS
Regulation

RICS regulated property managers

B Bailey Property Management Ltd is regulated by RICS. Regulation brings independent oversight of how we work - including how client money is held - giving landlords, freeholders and companies confidence that professional standards are met.

In practice

What this means for your building

From section 20 major works to day-to-day block management, our processes are designed to be transparent, documented and proportionate — protecting both the fabric of the building and the interests of those who live and invest there.

Talk to our team
  1. 1

    Clear reporting

    Regular communication so freeholders, directors and landlords understand what is happening and why.

  2. 2

    Proper handling of funds

    Service charge and client monies held and accounted for to RICS professional standards.

  3. 3

    Surveying-led decisions

    Building defects, valuations and major works advised by Chartered Surveyors, not outsourced as a default.

  4. 4

    Fair for all parties

    Leaseholders, tenants and landlords treated with the same professional care and clarity.

Testimonials

What Our Clients Say

Read feedback from landlords, freeholders, resident management companies, leaseholders and tenants who have worked with the Bailey's team.

View more Testimonials
B Bailey office interior
LL
Lisa Lawrence 1 month ago

Leanna is amazing, I have privately rented through this managing agents for nearly 30 years. I don't call that often, but when I have the staff in maintenance are lovely, Leanna is a true star, and a credit to the Managing agents. She is bright, intelligent, on the ball, and a true pleasure to deal with. You know when she says she will do something she does — if any issues she always keeps you in the loop. Thank you as always.

LD
Lee Dein 2 months ago

Excellent service from B Bailey Property Management. Stella Campbell was extremely prompt, efficient and helpful throughout, and kept me updated throughout the process. Thank you, Stella, for your professionalism and quick turnaround.

RM
Rich M 8 months ago

As a director of a management company for our block of flats, we have been looking for a company to work with to take over the management. B Bailey came through very strongly in our evaluation — and boy did they deliver when we had a leak in the building which required urgent attention. They went way over and above expectations to resolve the situation very quickly and calmly. Particular thanks to Stella who has been amazing.

MK
Michele Kingsley 3 months ago

Stella Campbell is a credit to B Bailey. Always responds to emails. Always happy to help. Always deals with any issues that come up. What more can I say!

MH
Michael Huntman 4 months ago

The best property management company you could wish to use. They have helped myself and my family run our properties for years and offer exceptional service, often going far above and beyond! You are in more than safe hands with them and I would highly recommend.

B Bailey office at Cranbrook Road, Ilford
Visit Our Office

Visit us at Cranbrook Road, Ilford

Bailey's has been part of the Cranbrook Road community since 1896. Visit our team at 118–120 Cranbrook Road, Ilford, or contact us to discuss your property-management or surveying requirements.

Our Awards & Accreditation

Recognised for excellence, quality, trust, and industry-leading standards.

020 8532 4150
RICS
Information Commissioner's Office
UK Armed Forces Covenant
The Property Redress Scheme
safeagent
RICS
Information Commissioner's Office
UK Armed Forces Covenant
The Property Redress Scheme
safeagent