FAQ

New If the device does not meet these criteria, a revised offer will be provided.

• Must be unopened, unused, and boxed in its original packaging.
• Must be a UK/EU model.
• Must not be blacklisted or reported as stolen.

Used If the device does not meet these criteria, a revised offer will be provided.

• In perfect condition with no signs of use whatsoever.
• All parts of the device must be fully functional and genuine.
• Must be a UK/EU model.
• Battery Health 100%.
• Battery Cycle Count Under 10 for apple iPhones
• Battery Cycle Count Under 10 for apple macbooks
• Battery Cycle Count Under 10 for apple iPads
• Must not be blacklisted or reported as stolen.