How we work

Professional standards that protect your property interests

Unlike many managing agents, we are Chartered Surveyors regulated by the Royal Institution of Chartered Surveyors (RICS). That means independent oversight of how we work - including how client money is held - and the ability to deal with building defects, major works, leasehold matters, valuations and landlord and tenant issues in-house.

Whether you own a single property or an extensive portfolio, you can be confident your building is looked after by an experienced team with a proven track record stretching back more than a century.

B Bailey offices on Cranbrook Road, Ilford
What guides us

Three commitments behind every instruction

We act with integrity for freeholders, RMCs, landlords and residents - putting professional duty ahead of short-term gain.

Highest quality professionals

Our team combines Chartered Surveyor expertise with hands-on property management - so you deal with people who understand both the technical and the practical.

  • Qualified Chartered Surveyors within the firm
  • Experienced property and block managers
  • Clear communication and regular reporting
  • Local knowledge of London and the South East
  • Support for freeholders, RMCs, landlords and investors

Ethical practice

We hold monies properly, treat landlords, leaseholders and tenants fairly, and manage conflicts of interest openly.

  • RICS-regulated firm with client money protection
  • Transparent fees and service charge accounting
  • Fair treatment of tenants, leaseholders and landlords
  • Conflicts of interest managed openly
  • Compliance with legislation and codes of practice

Independence that lasts

As an independent family firm, we answer to our clients - not to corporate targets. That continuity is the foundation of trust that has defined Bailey’s since Ben Bailey founded the practice.

  • Four generations of stewardship
  • Same Cranbrook Road community since 1896
  • In-house surveying and management advice
  • Practical, straightforward counsel
  • Long-term relationships over transactions
RICS
Regulation

RICS regulated property managers

B Bailey Property Management Ltd is regulated by RICS. Regulation brings independent oversight of how we work - including how client money is held - giving landlords, freeholders and companies confidence that professional standards are met.

In practice

What this means for your building

From section 20 major works to day-to-day block management, our processes are designed to be transparent, documented and proportionate — protecting both the fabric of the building and the interests of those who live and invest there.

  1. 1

    Clear reporting

    Regular communication so freeholders, directors and landlords understand what is happening and why.

  2. 2

    Proper handling of funds

    Service charge and client monies held and accounted for to RICS professional standards.

  3. 3

    Surveying-led decisions

    Building defects, valuations and major works advised by Chartered Surveyors, not outsourced as a default.

  4. 4

    Fair for all parties

    Leaseholders, tenants and landlords treated with the same professional care and clarity.

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